Project 1: Healthcare market research to explore opportunities for a new hospital
- Explore the healthcare demand & evaluate the competitive hospital landscape from both customers & KOLs (top notch doctors)’ perspectives
- Coordinated interviews with 16 patients & KOLs and delivered actionable findings for client’s strategic plan
Project 2: Explore online users’ behaviors in their connected lives
- Recorded online behaviors on phone through an app
- Conducted nethnographies & ethnographies with 16 online users in Hanoi and HCMC
- Report vividly captured connected lives by pictures (during the immersion) & decoded their online moments in their daily connected lives, which were classified by different user typologies